You run your business. 
We'll handle the rest.
HEALTH AWARENESS
What is happening in July 2024
01-31 Dry July (Dry July Foundation)
12 Thank a First Responder Day (Fortem Australia)
14 International Non-Binary People’s Day (LGBTIQ+ Health Australia)
14-20 National Diabetes Week (Diabetes Australia)
28 World Hepatitis Day (UN & WHO)
What we provide as a
Virtual Practice Management solution
HUMAN RESOURCES MANAGEMENT
Comprehensive knowledge of employee attraction, selection, training, assessment, and recognition, as well as the supervision of organizational leadership and culture, alongside ensuring adherence to employment and labour regulations.
- Develop interview and induction programs
- Establish job descriptions
- Contracts and workplace agreements
- Understand award compliance
- Negotiating salary packages
- Develop and facilitate workforce-planning program
- Develop compensation and benefit programs
- Maintain compliance with employee laws and awards
- Develop employee placement programs
- Establish employee appraisal and evaluation systems
- Develop and implement staff training programs
- Develop and maintain practice manual
FINANCIAL MANAGEMENT
Empowering the business with strong financial expertise to effectively manage specific financial requirements.
- Cash flow planning and analysis
- Develop accounting and financial control systems
- Develop and manage inventory control systems
- Develop patient accounting policy and procedures
- Establish business relationships with financial advisers
- Establish and review fee schedules
- Negotiate third party contracts
- Develop reconciliation systems for third party payor reimbursement
PLANNING AND MARKETING
Craft strategic plans that outline the direction of the organization and distribute resources to carry out these plans. Demonstrate proficiency in designing public relations and customer relationship initiatives that recognize, predict, and fulfil customer needs, which may involve forming partnerships and strategic alliances.
- Establish and develop marketing tools
- Develop and implement internal and external marketing plans
- Pursue and establish partnerships and strategic alliances
- Develop and evaluate strategic plans 
INFORMATION MANAGEMENT
A strong command of data management technology, including conducting analysis of information requirements, guiding the creation and integration of suitable information systems, and providing training, support, maintenance, and security.
- Conduct information needs analysis and upgrades
- Facilitate information system purchase and installation
- Develop and implement information system training and support programs
- Oversee database management and maintenance
- Oversee information network security systems, provided by third party
- Provide electronic education resources and systems, provided by third party
RISK MANAGEMENT
Effective risk management entails identifying, evaluating, and strategizing resource allocation for mitigating adverse events and maximizing opportunities across various areas. Risks encompass financial, legal, human resources, security of personnel and assets (data, property, and equipment), as well as physical and clinical incidents.
- Maintain legal compliance with practice structure
- Maintain practice history and develop record keeping procedures
- Develop conflict resolution and grievance procedures
- Assess and procure liability insurance
- Establish personnel and property security plans and policies
- Develop and implement quality assurance and patient satisfaction programs
- Establish patient, staff and organisational confidentiality policies
- Conduct audits of at risk financial activities
- Develop professional resource networks for risk related activities
- Negotiate, maintain and comply with contractual arrangements
- Implement and maintain infection control procedures
FINANCIAL MANAGEMENT
Empowering the business with strong financial expertise to effectively manage specific financial requirements.
- Cash flow planning and analysis
- Develop accounting and financial control systems
- Develop and manage inventory control systems
- Develop patient accounting policy and procedures
- Establish business relationships with financial advisers
- Establish and review fee schedules
- Negotiate third party contracts
- Develop reconciliation systems for third party payor reimbursement
GOVERNANCE AND ORGANISATION DYNAMICS
A strong grasp of the structures, systems, and insights that empower the organization to make informed decisions and chart the correct path, coupled with the capacity to cultivate leadership and change management capabilities.
- Develop leadership and change-agent skills
- Construct and maintain governance systems
- Evaluate and improve governing by laws, policies, and process
- Conduct stakeholders' need assessments and facilitate relationship development 
BUSINESS AND CLINICAL OPERATIONS
Ensuring efficient operations for optimal productivity and profitability, while delivering safe patient services, is crucial. This includes securing resources, streamlining workflows, complying with regulations, and quality assurance efforts.
- Facilitate business operations planning
- Conduct staffing analysis and scheduling
- Develop ancillary clinical support services
- Establish purchasing and inventory control systems
- Develop and implement facility/equipment planning and maintenance programs
- Establish patient flow process
- Develop and implement patient communication systems
- Develop clinical pathway structure and function
- Create monitoring system for licenses, accreditation and recertification
- Develop and implement process improvement programs for clinical operations
- Facilitate staff development and team building
- Facilitate practitioner understanding and acceptance of good business management
- Develop and implement quality assurance programs
- Provide mechanisms for administrative and clinical input and collaboration 
PROFESSIONAL RESPONSIBILITY
The Practice Manager must maintain high ethical standards and foster interpersonal skills, while continually growing professionally to apply knowledge for the benefit of patients and the community.
- Advance professional knowledge and leadership skills
- Balance professional and personal pursuits
- Promote ethical standards for individual and organisational behaviour and decision-making
- Conduct self-assessment
- Engage in professional networking
- Advance the profession by contributing to the core principles of healthcare Practice Management
- Develop effective interpersonal skills 
NEW SETUPS & FITOUTS....
Service Providers & Resources
We'll provide you with the experienced professionals to handle all your practice management needs.
